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How to Archive a Customer

Customers cannot be permanently deleted. To stop using a customer record while preserving its history, archive it instead - a reversible action that hides it…

Steps

  1. Go to Get Paid → Customers.
  2. Open the row actions menu (⋮) on the customer.
  3. Click "Archive" and confirm.

Good to Know

The row actions menu only offers View, Edit, and Archive - there is no separate "Deactivate" or "Delete" option. To bring a customer back, use the Archived filter on the Customers list and restore it from there.

Related Articles

  • How to Edit Customer Information
  • How to Create a New Customer
  • How to Search and Filter Customers

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