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How to Write Off a Bad Invoice

If an invoice is uncollectible, you generally have two options: leave it as Overdue/Unpaid for reporting purposes, or Archive it once you've decided not to…

Steps

  1. Go to Get Paid → Invoices and open the row actions menu (⋮) on the invoice.
  2. If you no longer wish to track or pursue the invoice, click "Archive" and confirm.
  3. If you want it to remain visible for reporting while uncollected, simply leave it as is - it will continue to show under the Overdue filter.

Good to Know

Archiving is a reversible hide, not a financial write-off or balance adjustment - it does not zero out the invoice amount. Consult your accountant if you need a formal bad-debt write-off entry.

Related Articles

  • How to Archive an Invoice
  • How to Manage Overdue Invoices
  • How to Refund a Payment

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