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Why Transactions Are Missing in Sumung

A missing transaction is usually a sync delay, an import that didn't fully complete, or simply the wrong account being checked.

Steps

  1. Confirm you're looking at the correct account using the account-switcher row.
  2. For Plaid-connected accounts, allow time for the next sync, since updates aren't instantaneous.
  3. For manual accounts, check whether the relevant statement has actually been uploaded yet on the Statements tab.
  4. If an import partially failed, review it and re-import just the missing portion.

Related Articles

  • Does Sumung Update in Real Time?
  • How to Handle Partial Transaction Imports in Sumung
  • What to Do if a Statement Upload Fails in Sumung

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