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Why Can't I Edit a Contact

If the Edit option seems unavailable, check that you're clicking the pencil icon on the correct row and that the contact isn't archived - archived contacts may…

Steps

  1. Go to Contacts and locate the contact.
  2. Click the pencil icon in the Actions column, not the contact's name.
  3. If the contact is in the Archived tab, consider restoring it first.
  4. Refresh the page if the Edit Contact dialog doesn't open on the first click.

Related Articles

  • Where Is the Edit Contact Option Located?
  • How Do I Edit an Existing Contact?
  • What Information Can I Update in a Contact?

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