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Why Are All Balances Showing as $0

A $0 balance simply means that contact has no unpaid invoices or bills - it's expected for a new contact or one whose transactions are fully paid.

Steps

  1. Go to Contacts and check whether the contact has any invoices or bills recorded against them at all.
  2. If they do, check whether those invoices or bills have already been marked paid.
  3. If you expected an outstanding balance, confirm the transaction was actually saved under this contact and not a similarly named one.

Related Articles

  • How Are Outstanding Balances Calculated?
  • What Do "You Owe" and "They Owe" Mean?
  • Why Are Some Contacts Duplicated?

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